Quick Summary:
180000 takes your privacy seriously. We collect only the data needed to provide our services, never sell it to third parties, and comply with international data protection standards.
01
Introduction & applicability
180000.biz (referred to as "180000", "we", or "the platform") is an internationally licensed online gaming and Sports Betting service. Protecting your privacy is not just a business obligation for us — it is an ethical responsibility.
This Privacy Policy applies to all users of 180000's website, mobile browser version, and other digital platforms. By using our services, you are deemed to have accepted this Privacy Policy.
We comply with the General Data Protection Regulation (GDPR) and other applicable international data protection laws. This policy is provided in Bengali so our Bangladeshi members can easily understand it.
Data Controller
180000.biz is the primary Data Controller for your personal data. For any data-related requests, please contact our privacy team: privacy@180000.biz
02
Information We Collect
180000 collects only the information necessary to deliver services, ensure security, and meet legal obligations. Details are provided below:
Personal Identity Information
- Full name (as per national ID)
- Date of birth and age verification details
- Nationality and country of residence
- Full Address
Contact Information
- Email address
- Mobile phone number
- Preferred contact method
Identity verification documents (KYC)
- National ID (NID) or passport copy
- Selfie and photo ID
- Bank statement or proof of income (if required)
Financial Information
- Payment method type (bKash, Nagad, Rocket, etc.)
- Transaction history and amounts
- Deposit & Withdrawal Records
Gaming activity data
- Game history and betting records
- Win/loss statistics
- Bonus usage history
- Preferred game categories
Technical Information
- IP address and geolocation
- Device type, operating system &
browser information
- Session duration and page visit history
- Cookies and local storage data
Data Collection Summary
| Data Type |
Required? |
Purpose |
| Name & contact |
Yes |
Create Account |
| KYC Documents |
Yes |
Identity Verification & AML |
| Payment information |
Yes |
Transaction processing |
| Gaming History |
Yes |
Service Improvement & Security |
| Cookies and device data |
Optional |
Experience improvement |
03
How We Collect Your Data
180000 collects your information through several methods. You have the right to know about each of them.
Directly from you
- When filling out the registration form
- At the time of KYC verification document submission
- When making a deposit or withdrawal
- Support Team Contact Hours
- When participating in surveys or feedback forms
Automatically
- Through cookies and tracking technologies while browsing the website
- Through system logs during gameplay
- Via the payment gateway during transaction processing
From third parties
- From identity verification providers
- From fraud prevention service providers
- Transaction verification data from payment processors
04
How We Use Your Data
180000 uses your data only for the purposes listed below. Your consent will be obtained before any other use.
- Account management: To verify registration and login, and to ensure account security.
- Service Delivery: To ensure smooth operation of games, betting, transactions, and all services.
- Identity Verification (KYC): To verify the age and identity of every user in accordance with international law.
- Financial Security: To prevent money laundering, fraud, and illegal activity.
- Customer Support: To address your complaints, questions, and issues.
- Personalized Experience: To recommend games and offers tailored to your preferences.
- Marketing communications: To send promotional messages only with your consent.
- Responsible gaming: To monitor your gaming behaviour and provide support when needed.
- Legal Compliance: To comply with directives from regulatory authorities and courts.
Our Commitment: Your data will never be sold to third parties or used for advertising purposes.
05
Data sharing and disclosure policy
180000 does not generally share your information with third parties. However, limited sharing may occur in the specific circumstances outlined below:
Service Provider Partners
We work with trusted third parties to operate our services — including payment processors, KYC verification providers, and technology infrastructure partners. They receive only the data needed for their specific role and are not permitted to use it for their own purposes.
Legal Obligations
If a government agency, court, or regulatory authority legally requests data, 180000 is obligated to comply. In such cases, you will be notified as soon as possible, unless prohibited by law.
Business transfer
In the event of a company merger or acquisition, user data may be transferred. However, the new entity will be required to comply with this Privacy Policy.
What We Never Do
- We do not sell your data to third parties
- We do not share personal data with advertisers
- We never share your gaming history with unrelated companies
- We never use your data for marketing without your consent
06
Cookies & Tracking Technologies
180000 uses cookies and similar technologies on its website to enhance your browsing experience and maintain security.
Cookie types
| Cookie types |
Purpose |
Duration |
| Essential Cookies |
Login sessions, security tokens |
Deleted at end of session |
| Functional Cookies |
Language preferences and user settings |
1 Year |
| Analytics Cookies |
Site usage statistics |
6 Months |
| Security cookies |
Fraud Detection |
30 Days |
Cookie Controls
You can disable cookies at any time through your browser settings. However, disabling essential cookies may affect certain features, such as staying logged in or completing transactions.
07
Data retention & storage period
180000 retains your data only for as long as necessary. However, certain information may be kept longer due to legal obligations.
- Account Information: For the duration of account activity and 5 years after closure.
- Financial Transaction Records: A minimum of 5–7 years in accordance with international AML regulations.
- KYC Documents: Up to 5 years after account closure.
- Communication and support records: 2 years after the issue is resolved.
- Cookie Data: As per the cookie's designated expiry period.
Once the retention period expires, data is securely deleted or anonymised.
08
Your data rights
As a 180000 member, you have the following rights over your personal data. To exercise any of these rights, please contact our privacy team.
Right of Access
The right to know what information we hold about you.
Right to Rectification
The right to update inaccurate or incomplete information.
Right to Erasure
Request the deletion of your data under certain conditions.
Right to restrict processing
The right to request restricted use of your data in certain circumstances.
Data Portability
The right to receive your data in a machine-readable format.
Right to Object
The right to object to the processing of your data for specific purposes.
Response timeframe: We will respond to your request within 30 business days of receipt.
09
Security Measures
180000 applies internationally recognised technical and organisational measures to protect your data.
- SSL Encryption: 256-bit SSL/TLS encryption is applied to all data transmissions.
- Two-factor authentication (2FA): Enable 2FA for additional account security.
- Firewall & DDoS Protection: Advanced security technology is active at the server level.
- Regular Security Audits: Third-party experts regularly audit our systems.
- Limited Access: Staff can only access information that is strictly necessary for their role.
- Data Backup: Encrypted backups are stored on secure servers.
Please note that no method of transmission over the internet is 100% secure. Always use a strong password and never share it with anyone.
10
Contact, complaints & policy changes
For any questions, requests, or complaints regarding this Privacy Policy, please contact our privacy team directly.
Policy Changes
180000 reserves the right to update this Privacy Policy at any time. You will be notified of significant changes via email or a notice on the website. Continued use of our services after any changes constitutes your acceptance of the updated policy.